Refund policy for The Dunham Farm

Regarding the sale of live animals:

There are absolutely no refunds once an animal leaves the Dunham farm property.

Regarding animal health: We can only guarantee that they are in good health while they're under The Dunham Farm care. As soon as they leave the farm that guarantee ceases. We have no control over what happens to an animal during transportation or in the care of another after they leave the farm.


Regarding Reservations:

Whether booking a reservation for a tour to the Dunham Farm Wildlife Park or booking the petting zoo or any type of event/activity on or off site for the Dunham Farm...

Up until 72 hours before your reservation, you can call and ask to reschedule your reservation and The Dunham farm staff will do their best to reschedule for another time if that is available (no refunds).

No rescheduling or refunds will be granted within 72 hours of a reservation, unless The Dunham Farm must close down for any reason. Eg: bad weather. In which case The Dunham Farm will issue rain checks for a later visit.

Further, Saturday appointments are in such high demand that any changes must be requested in a verbal conversation directly with the owner a minimum of two weeks prior to the Saturday of the reservation. (Text email and voice messages will not be considered) The resolution of verbal request will be followed up in writing. Again The Dunham Farm staff will make their best effort to accommodate a change to a future date.